Contact
Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Contact Us for Inquiries
Get in Touch with Our Team
Customer Support
Our dedicated customer support team is here to assist you with any inquiries you may have regarding our electrical products and services. We strive to provide timely and effective solutions to ensure your satisfaction.
Business Inquiries
For business-related inquiries, please reach out to us directly via our contact form or email. We are eager to collaborate and provide the best electrical solutions for your needs.
Feedback and Suggestions
We value your feedback and suggestions as they help us improve our services. Please share your thoughts with us through our contact page, and we will get back to you promptly.
Connect with Us
Follow Us on Social Media
Stay updated with our latest products, offers, and news by following us on our social media channels. We love to engage with our customers and share valuable information.
Visit Our Store
We invite you to visit our physical store located in Bangladesh, where you can explore our wide range of electrical products and receive personalized assistance from our knowledgeable staff.
